Privacy Policy

Our commitment to protecting your privacy and personal data

Introduction

Welcome to our Privacy Policy. This document explains how we collect, use, and protect your personal information when you use our services.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, and contact details you provide when registering or contacting us.
  • Usage Data: Information about how you interact with our website, including pages visited and time spent.
  • Abuse-prevention signals: Pseudonymous keyed hashes derived from IP address, a random device token, and email domain. We use these signals to enforce daily allowances and registration limits without storing the raw values in application risk records.
  • Temporary image data: Photos you upload and white-background results created for you.

How We Use Your Information

We use your information for the following purposes:

  • To provide and maintain our services
  • To notify you about changes to our services
  • To provide customer support
  • To gather analysis or valuable information to improve our services
  • To monitor the usage of our services
  • To detect, prevent, and address technical issues

Image Processing and Retention

Uploaded images are stored privately and temporarily so the processing provider can remove the background and so you can download the result. Generated images are also held in private temporary storage. They are not publicly listable, and access is tied to your account or anonymous usage session.

Uploads and generated results become inaccessible through whitebackground.org no later than 24 hours after creation and are deleted from temporary object storage within 24 hours. Do not use the service as permanent image storage.

Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Third-Party Services

We use service providers for background removal, temporary object storage, authentication, payments, and email. They receive only the information needed to perform those functions. Provider API keys and internal storage keys are never sent to the browser.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us.